The right rule on the wrong day

An AI app that applies rules has to know what day it is.

Your clients run on rules with dates attached: a price list that changes on the first of the month, a contract term from March, a coverage policy that starts one day and stops on another.

An experienced billing clerk asked about a June claim reaches for June's rules without noticing. Hand an AI the rules without their dates and it applies the version it was given, as if every case happened today. The answer comes back confident, and nothing on the screen says which day's rule it used.

Before you put AI on a client's rule-heavy work, three questions are worth more than a demo. Does every rule carry the dates it applies from and to? When it answers about last quarter, does it use last quarter's rules? Can you move the date and watch the answer change before your client's customers do?

Veda builds, runs and repairs the AI services IT service providers sell to every client. We keep our own record the same way: every entry on our What's New page carries the date it landed, because a release note is only worth reading if it says when.

The right rule on the wrong day is still the wrong answer.