Answers, plainly.

You can close your account at any time. Sign in at app.intuist.ai, open your profile menu, and choose Delete Account — this permanently removes your account and all associated apps, data, and integrations. If you prefer we handle it for you, email [email protected] or [email protected] from the address on the account and we’ll process the closure within 2 business days and send you a confirmation.

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You have two options. (1) Per-app: open an app and click Delete — we remove its data from MongoDB, Supabase, Cloud Storage, and BigQuery in the same operation. (2) Full account: deleting your account removes all your apps and associated runtime data across every system. Deletion requests sent to [email protected] are honored within 30 days.

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Yes. Each app has an Export option in its Activity panel for submissions and chat queries (CSV). For a full account export, email [email protected] and we’ll provide a structured export of your apps, settings, and runtime data.

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Open Settings → Billing in app.intuist.ai to upgrade, downgrade, or change payment method. To change the billing email, email [email protected] from the current billing address.

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We offer a 14-day refund for annual plans, no questions asked. Monthly plans are non-refundable but you can cancel anytime to stop future charges. Enterprise agreements follow the terms in your MSA.

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Yes. The free tier includes up to 3 apps, 500 monthly runs, and everything Veda can build. No credit card required to start.

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Sign up at app.intuist.ai, describe what you want to build, and Veda usually has your first app deployed in under 5 minutes. No credit card required.

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Veda is the AI at the center of the platform. She builds your AI apps and agents, runs them, and fixes them before you notice. Describe what you need and she turns it into a complete AI application — a polished interface, a sandboxed runtime, enterprise integrations — deployed, governed, and monitored.

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Yes. Our team can help you move workflows, knowledge bases, and chat training data from other AI or automation platforms. Email [email protected] to schedule a migration session.

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By default Veda builds with a self-hosted coding model first, then Meta’s Muse Spark, Claude Sonnet 5.5 and Claude Opus 5.5, and Gemini 3.8 Flash, moving to the next only if the one before is unavailable. GPT-5 models are available, and you can set the model per app in Settings.

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Every build runs through a live security and quality verification stream: OWASP Top 10 (agentic AI), a prompt injection scan of the app's own system prompt, MCP tool validation, secret scanner, sandbox boundaries, access control, code quality, and more. 16 checks in total. Results are summarized into a letter-grade Trust Score (A+ through F) and a set of badges, each of which names a check that ran and passed on that build: for example “No secrets or injection sinks”, “Write paths protected”, “WCAG AA contrast” and “Matches the request”. A badge describes that build's checks; it is not a certification. The certifications Intuist holds are SOC 2 Type II and CASA.

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Yes. Describe the change in natural language (“add a due-date field”, “make the theme dark”) and Veda makes surgical edits — she remembers the context of your build. Full rebuilds are available too.

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Yes, by default. Every app Veda builds now follows a WCAG 2.2 AA floor written into how she designs: contrast that clears 4.5:1, color never used as the only signal (charts get a color-blind-safe palette and labeled series), keyboard operation with visible focus, labels and alt text, and reduced-motion preferences respected. A deterministic accessibility check runs on every build and every refine, and when it fails, the result appears in the app’s trust panel as a fix note. Ask for a different palette or a kept animation and she will build it that way; the check still runs and what it found stays visible in the trust panel.

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No. Ask a question, or start with “don’t build anything, just tell me”, and she answers from your app’s own code, stored data and conversation without editing a file. Each answer opens with what she looked at. When the answer is a change she could make, she says what she would change and asks; reply “yes, do that” and she builds exactly that.

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Yes. Send your brief with “don’t build anything yet” (or “let’s get the spec right first”) and she replies with how she read it, the questions she needs settled and a phased plan, and builds nothing. Attach your documents with the brief and she reads them before she plans; a link she can’t open is named in that reply. When you’re ready, answer her questions in your own words and say go: round 1 builds from your original brief plus your answers.

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She says so in the chat, names what is on screen so far, and hands the rest to her deep-work lane with your original request attached, so there is nothing for you to resend. The result is posted back in the same conversation. The app stays usable in the preview while that happens.

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Not while she builds: Studio has no web access. When your brief or a change names a link she can’t open, she says so straight away, under your message or at the top of her plan, and works from your words instead. If the look matters, attach a screenshot, a PDF or the spec itself; she reads attachments before she plans.

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Open Automations in the left panel of Studio. It counts the app’s triggers and steps, and shows each one with its kind: what starts it (a form being sent, or a time such as 6pm every day) and what runs, such as Send Email. Execution History beside it shows its runs. On the turn that adds one, her plan names what she saved, for example “added the step Email client thank-you receipt”, so you can check it there.

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Every app runs in an isolated sandbox on Google Cloud Run (us-central1). Published apps are served at intuist.ai/veda/{slug} with your custom branding.

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We support 40+ pre-built connectors that connect today, including Google Workspace (Gmail, Drive, Sheets, Calendar, Docs), Microsoft 365, Slack, Stripe, Twilio, HubSpot, Salesforce and Vercel, plus any REST API or webhook. Custom integrations can be added via MCP.

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Every integration runs through a per-app allow-list enforced by our Governance Agent. Tokens are encrypted at rest, transport is HTTPS-only, and every MCP tool call is logged to the audit trail. OAuth scopes are requested at the minimum level required.

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When an app needs an end-user’s credentials (e.g., to send email from their address), the user goes through an in-app OAuth flow. Intuist never sees or stores their credentials.

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Our SOC 2 Type II audit is completed and the report is available under NDA. Request it through the Trust Center or email [email protected].

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We sign BAAs for Enterprise customers handling PHI — contact [email protected]. Our own Business Associate Agreements with Google Cloud, Google Workspace, OpenAI and MongoDB Atlas are executed (September 2026). We do not claim HIPAA compliance; the BAA row on /security says exactly what is held.

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We do not claim GDPR or CCPA compliance, and we would rather tell you that than let you assume it. What we do provide today: access, export, and deletion of your data on request, honored within 30 days — email [email protected] — and removal across every system we store it in. We hold SOC 2 Type II and CASA. If you have a specific GDPR or CCPA obligation you need us to meet, email [email protected] and we’ll tell you plainly whether we meet it. See our Privacy Policy and Data Practices pages for full details.

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Builder metadata lives in MongoDB (US), runtime data in Supabase (US), analytics in BigQuery (US). We can provision EU-only data residency for Enterprise customers.

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Yes. We support SAML 2.0 SSO with any major identity provider (Okta, Azure AD / Entra, Google Workspace, OneLogin). Enterprise customers also get per-tenant branding on their login page and custom subdomain (e.g., yourcompany.intuist.ai).

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Yes. Admin, Builder, Viewer, and custom roles are available on Enterprise plans. Permissions are enforced at the API layer and every access change is recorded in the audit trail.

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Free tier: email support with 2 business-day response. Pro: priority email + chat, next-business-day. Enterprise: dedicated success manager, 99.9% uptime SLA, and a private Slack channel.

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